Woodbury Bus aimed to increase ridership among hotel guests in New York City, particularly those interested in shopping at Woodbury Common Premium Outlets. By providing a seamless and convenient transportation solution, Woodbury Bus sought to attract more tourists and enhance their shopping experience. The goal was to leverage Metaguest’s digital concierge service to increase visibility, drive more online reservations, and promote the benefits of their hassle-free round trip service.
Woodbury Bus, a Silver Star Transportation Company, has been serving the New York Metropolitan area for over 30 years. Specializing in daily round-trip bus services from Manhattan to Woodbury Common Premium Outlets, they offer convenient, comfortable transportation with guaranteed seating and flexible shopping time. Fares start at $42, and services include group tours and private shopping experiences. With expert staff and luxury amenities, Woodbury Bus ensures a relaxing and enjoyable journey to one of the world’s largest outlet shopping destinations.
74
Guest Views
0.01
Cost Per Impression
.81
Click Through Rate
10
Hotel Listings
The Objective
Enhancing Convenience and Boosting Ridership
The Solution
Seamless Travel with Hotel Integration
Through Metaguest’s digital concierge platform, Woodbury Bus enhanced convenience for hotel guests eager to shop at Woodbury Common Premium Outlets. The concierge interface included prominent “Bus Schedule” and “Promo Code” buttons, allowing guests to quickly check departure times and unlock exclusive discounts, making the shopping trip even more appealing. This setup streamlined the reservation process and positioned Woodbury Bus as the top choice for a smooth, enjoyable shopping excursion.
The Results
Simplifying Travel to Woodbury Common
- The partnership between Woodbury Bus and Metaguest streamlined the process for hotel guests looking to visit Woodbury Common Premium Outlets.
- Heightened guest engagement: The digital concierge made it easy for guests to check schedules and book round-trip tickets to the outlet mall.
- Increased reservations and ridership: The “Bus Schedule” and “Promo Code” buttons drove more bookings, enhancing guest convenience with exclusive discounts.
- Positive feedback from guests: Guests valued the smooth, hassle-free transportation to one of the world’s largest outlet shopping destinations, making their shopping trip enjoyable and stress-free.
74
Guest Views
0.01
Cost Per Impression
.81
Click Through Rate