Liberty Bagels aimed to increase visibility and foot traffic among visitors exploring Midtown Manhattan by showcasing their unique and authentic bagel experience. Known for their hand-rolled, kettle-boiled bagels and extensive flavor options, Liberty Bagels sought to reach tourists looking for a true taste of New York. The goal was to leverage Metaguest’s digital concierge platform to boost awareness, drive more walk-ins, and establish Liberty Bagels as a must-visit spot for an iconic NYC culinary experience.
Liberty Bagels, a beloved Midtown Manhattan shop, has been serving authentic New York-style bagels since 1995. Known for hand-rolled, kettle-boiled bagels crafted by expert bagel makers with over 32 years of experience, Liberty Bagels offers classic flavors like plain and everything, alongside specialties like cheddar jalapeño and rainbow bagels. Their extensive cream cheese selection, breakfast sandwiches, and catering services make them a local favorite, celebrated for both tradition and innovation in NYC's bagel scene.
265
Guest Views
0.02
Cost Per Impression
.90
Click Through Rate
31
Hotel Listings
The Objective
Bringing Classic NYC Bagels to the Forefront
The Solution
Connecting Taste Buds with Concierge
Metaguest partnered with Liberty Bagels to feature their renowned Midtown shop on the digital concierge platform, designed to capture guests’ attention with vivid visuals of Liberty’s most popular bagels. With a convenient “Order Online” button, guests could effortlessly order their favorite bagels and breakfast sandwiches from the comfort of their hotel, enhancing accessibility and driving sales by offering a taste of authentic New York delivered directly to them.
The Results
Bringing Iconic NYC Bagels to Travelers
- The partnership between Liberty Bagels and Metaguest helped introduce the iconic NYC bagel experience to hotel guests in Midtown Manhattan.
- Heightened guest engagement: The digital concierge showcased Liberty’s unique, hand-rolled bagels, encouraging guests to explore the full menu.
- Increased walk-ins and online orders: With the “Order Online” option, guests ordered their favorite bagels for delivery, while also increasing foot traffic to the shop.
- Positive feedback from guests: Guests loved the convenience of enjoying authentic New York bagels during their stay and were eager to bring a taste of the city home with them.
265
Guest Views
0.02
Cost Per Impression
.90
Click Through Rate